Terms & Conditions

Payments

We accept payments by Bank Transfer only.

Bank name: Siam Commercial Bank

Account number: 047-257-8621

Name: WINE PRO CO.,LTD

The full order total has to be paid with proof of payment/payment slip sent via Messenger, Direct Message, LINE Official or email before dispatch.

Delivery

We offer free delivery for orders over 12 same or mixed bottles or THB 4,000 (excluding 7% vat).

Next-day delivery is available for Bangkok, Phuket, Pattaya and Hua Hin. For the rest of Thailand, delivery will be made within 48 hours.

The cut-off time is 1pm on working days for next day delivery. Orders confirmed after 1pm on Fridays will be sent the following working day.


Returns & Exchanges

Please see Returns & Exchanges.

 

Refunds

If you are completely unsatisfied with your purchase and the products are still in its original condition, return of the items can be arranged at your expense, and the refund will be in the form of a credit for spending in your next order, with no expiration date.

For incorrect transactions or overpayment, the amount will be refunded within an estimate of 30 days depending on your bank account.

 

Faqs


Can I place an order & purchase directly on winepro.co.th?

Direct alcohol sales via eCommerce is prohibited in Thailand so we do not offer this method of placing an order to stay within this law.

Our website serves as an online catalogue that showcases our products. If you are interested in any of our products, you can add these items to your Enquiry List on our website and our team will reach out to process your enquiry.


Do you have any physical stores that I can visit?

Yes we do, and you can find all our nationwide branches here.


Do you have a PDF version of your price list?

Yes we do. You can find this here.


How do I place an order?

You can only place an order directly through our points of contact here, or after creating an Enquiry List from our website, or in our branches.

How do I contact you with any other questions?

You can contact us through any of our points of contact here, and our team will be happy to help!